We care about you

Looking for some advice?

Download our FREE Information guides
Our Guides
Kitchen Guide
Bathroom Guide
Interior Designers Guide
Architects Guide

Different products come with different maintenance instructions all are very similar but it is best to follow your specific brands instructions to avoid problems with your guarantee.

Click on your brand below for maintenance instructions

Download RC Coppin's Granite Maintenance Guide


Here you will find the recommendations for the cleaning and general upkeep of your granite. All our stone surfaces are sealed in our factory to provide a protective coating which reduces the porosity of the natural surface.

Granite is a form of igneous rock that can only be scratched by materials that are stronger than the granite itself, such as:


If you do find that you have scratched the granite, never try to remove the scratch yourself, its a difficult procedure and takes years to perfect.

Under normal use Granite should not scratch or chip, it is safe to slice and chop on the worktops. However we recommend using a cutting board to keep from damaging your knives.

Never use abrasive cleaning products such as metal pads, sand paper and scouring detergents on granite as these can affect the finish and protective coating over time.

Granite is not difficult to clean, mild soap and water is all that is generally required. Work surfaces should be cleaned using a neutral detergent rinsed with clean water and buffed dry using a soft clean cloth.

Alternatively you can purchase granite care kits and cleaning products from us.

All marble products from R.C.Coppin are given a coat of a sealant wax. Later, if the lustre seems to be fading, it is time for another coat. Products designed for marble are now available from us.

Waxing increases the lustre, making cleaning easier and also making the surface more resistant to everyday scratches. Our team can repair deeper scratches, chips and nicks. Please contact us in this case.

Never use abrasive cleaners to clean your marble. The use of abrasives may cause scratching, discoloration, and dullness to the surface. Do not clean the surface with nail polish remover or any other chemical containing acetone.

Use a non-abrasive cleaner such as Windolene, foaming cleansers, or even a wet wash cloth with soap on it, to remove any soap build-up, toothpaste, etc.

On products with honed finishes, mild abrasives can be used occasionally to mask any minor wear and tear. Avoid using polishes on these surfaces.

Shower floors can be cleaned with any non abrasive cleaners: spray and leave on for a few minutes, then scrub with a soft-bristled brush to remove soap residue.

Hard water and mineral deposits caused by water supply in some areas may be removed using cleaners sold for removing iron, calcium, and other mineral deposits. Follow the label instructions. Do not leave these products in contact with the marble product for an extended or prolonged period of time.

Regulate the temperature of your hot water. Set the hot water heater at less than 150 degrees. You should always mix hot and cold water into your sink bowls, bath tubs, and shower pans. This will help avoid crazing/cracking due to hot and cold water thermal shock.

Yours truly